We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (19)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
26 Apr 2018 04:52
hopefully the item arrived in broken hope came as packet crushed materials are robust enough to stand
24 Apr 2018 07:23
everything arrived well, the product is very well
24 Apr 2018 00:11
24 Apr 2018 00:03
arrived in less than a month. the somewhat but damaged within all ok. looks beautiful, after provide additional review.
20 Apr 2018 08:51
Box arrived damaged but the contents appears intact
20 Apr 2018 08:45
20 Apr 2018 01:59
recieved in puzzle form
19 Apr 2018 00:29
3 москву come in. packaging deformed, цело content. with many chinese manual.
17 Apr 2018 03:14
fast shipping enough. all the items intact, not like hard box помята many. домиков for обидно вложено that very, this two заказывала i immediately store there is no in one. have something to invent to protect the beauty of the dust. but still very satisfied parcel. evenings заняться than now will be the)
17 Apr 2018 00:08
Very fast delivery. Parcel arrived in good quality / not damaged. I`m pleased to get it - will recommend this store and buy more.
14 Apr 2018 08:54
parcel кзаказала april 4, it is 13 and румбокс заказывала шкатулочку, it's all package, horror packaging, not to подариь, but still and come in at a glance in place all понятная instruction and affordable, with great interest all is recommend buying for but not as a gift to the minus упоковка is bad for
14 Apr 2018 04:59
packaging помятой little came, parcel content but it hope not отразится.-деталек oh very much разбираться will.
14 Apr 2018 00:11
fast and "firmly the product as" get my hands reached. really material quality also super. the slightest piece even ourselves are forming. of to have a nice weekend. i would recommend.
13 Apr 2018 14:11
12 Apr 2018 11:14
класный house! like me all! to store thank you
11 Apr 2018 10:48
gorgeous simple set! very cool gift :)
9 Apr 2018 08:04
box помятая little came, цело inside all. recommend store
7 Apr 2018 11:51
it is very fast intact. москву come in two weeks, house very beautiful.
4 Apr 2018 09:27
4 Apr 2018 07:13
Super, very wel packed, its beatifull!
3 Apr 2018 04:28
excellent figment, super quality nice and engaged arrive in time. many thanks!
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