We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (20)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
25 Apr 2018 04:44
Just like the pic
23 Apr 2018 16:05
23 Apr 2018 12:53
lovely product! envy s'installer top set to...
22 Apr 2018 12:17
Love it bright colour! Thank you
19 Apr 2018 14:23
fast shipping and delivery! cant wait for my little guy to use them!!!
17 Apr 2018 10:57
arrived all certinho and take +-1mes ok
6 Apr 2018 23:48
fast. great stuff. my son is very happy.
2 Apr 2018 10:10
excellent, we rescue floor mats and cool! and rug house bricks and they are and!
27 Mar 2018 03:29
this mat заказываю second store. three шла package. all it is safe and sound. first tactile pure quality mat (year ago заказывала) second slightly different, but it is not thin markedly. hollow for city, that must! recommend and commodity, seller! пазла mat two minus two photo.
22 Mar 2018 06:57
excellent, заказываю second time, they like children play, bright, interesting.
21 Mar 2018 10:50
16 Mar 2018 23:09
mat пришёл fast, quality is good, smell no, thought потолще will, but also so perfect children they are delighted!!!!))))) order more'll.
16 Mar 2018 06:12
this store заказываю 4 times! was 3 satisfied very, floor super, production поменялось go by now, quality become less floor, some чопорным (((though color slightly brighter. match joints bad tracks together, the last for not match, general :( рисункам texture and also for for first think it takes who like i take to but not the first time is better and floor was the first to me качественней ((
16 Mar 2018 03:24
the delivery of the month тульскую area. отслеживался track before place of receipt. match commodity description, undamaged and odor. new regular smell, протерла мыльным улетучилось weak and with all. pattern clear, bright. also not shipping помялось. несостыковки have, but does not affect the use and critical. still have other заказывала пролавца, only slightly more expensive, only color different, was green all have other store slightly darker, so all the same as. baby satisfied, and important. recommend
15 Mar 2018 09:31
wonderful pad! immediately брала two, rectangular получился to. assemble, задачка-ta совпадали road to more,-like кое справилась but) брала бордюрами with ", store helped pick up! thank you!
14 Mar 2018 09:42
description is fully compliant with pad! thank you very much store. baby really.
12 Mar 2018 18:14
buy our secong .. all is ok
12 Mar 2018 07:35
The puzzle arrived in good condition. The design is like on the photo. The quality looks good. The delivery time about 5-6 weeks. I am satisfied with the product and I can recommend it.
6 Mar 2018 09:22
such as, good quality no smell!
5 Mar 2018 09:29
Nice quality. No smell.
4 Mar 2018 07:12
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