We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (20)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
26 Apr 2018 07:58
25 Apr 2018 02:03
thank you for a рисовалку. брала племяннику gift. baby satisfied. very like брату страшему and even. take the children toy. to everyone! not dirty and do not need)
24 Apr 2018 21:06
cool piece. for write water filled marker холсту trace trace as seen on canvas wet and blue again after drying canvas white.
24 Apr 2018 01:49
24 Apr 2018 01:47
cool! under this stores 2000 stands
24 Apr 2018 00:36
23 Apr 2018 03:13
23 Apr 2018 00:51
22 Apr 2018 12:14
super love children toy
21 Apr 2018 04:36
half old for the!!! recommend.
20 Apr 2018 01:24
thank you, it is fast) like pad
17 Apr 2018 16:51
great product super cool
17 Apr 2018 13:03
good, baby now only draws on it, not wallpaper
15 Apr 2018 06:43
match commodity description, delivery 1 month to приморского edge. included mat to 2 "фломастера", заполняемых water. need a little rod размягчить before use. please especially stencils edge. baby 2,5 пришелся fancy.
13 Apr 2018 04:55
great piece. all whole. творчеством занимайся ..... вперёд заливаешь markers and in. until заинтересовало daughter, her 1g 1 m.
12 Apr 2018 21:08
excellent store, thank you
12 Apr 2018 09:29
12 Apr 2018 01:55
q Which such perfect image Leads two Pens fast arrive
11 Apr 2018 21:54
10 Apr 2018 08:39
Wel stom dat het niet gewoon in brievenbus zat en aangetekend was
10 Apr 2018 08:05
pad not bad, small has been smell, выветрился but quickly, the complete marker double-thick and thin. second layer as сняла star (first white, second visible and become намокает paiting when it) fully, the i ожидала (photo focusing on, it will multicolour)
9 Apr 2018 08:02
6 Apr 2018 12:54
Leave a Review